RETAIL STORE MANAGER
KARAIKAL,
India
As a Retail Store Manager at KIFL, you own the end-to-end performance of your store — from achieving sales targets and controlling costs to delivering the customer experience our brand is known for. You'll report to the Retail Sales Operations Manager and be part of a growing 19-outlet network where your store's results are visible and celebrated.
This role is both commercial and operational by nature. We expect the candidate to be proactive, data-aware, and lead from the floor with a "get it done" spirit — driving sales while keeping inventory, hygiene, and collections firmly under control
Responsibilities
- Achieve monthly sales targets and drive Average Ticket Value
- Control stock variance, wastage, and raise timely replenishment indents
- Resolve customer complaints and manage Google reviews
- Follow up on overdue payments from credit customers
- Train floor staff on upselling and customer engagement
Must Have
- Proven retail store management or supervision experience
- People management and team coaching skills
- Basic inventory and financial literacy
- Strong customer service orientation
- Attention to compliance and audit standards
Nice to have
- Experience in bakery, sweets, or food retail
-
Familiarity with Odoo or POS systems
- Local vendor and logistics coordination
- Fluency in Tamil with working English
What's great in the job?
- Full ownership of your store's P&L levers — sales, wastage, inventory, and collections
- A trusted brand serving Karaikal and the region since 1997
- Clear, measurable KPIs — you always know exactly how you're performing
- Fast-growing 19-outlet network with a real path to Area/Operations roles
- Supportive management with structured reporting, not micromanagement
- Busy festive seasons that are challenging, energetic, and rewarding
Our Product
What We Offer
Every store manager sees the direct impact of their work. Your store's performance is your scoreboard — recognized and rewarded on clear, transparent KPIs.
- Perks — Full-time position with attractive salary package and performance-linked incentives
- Trainings — Structured training on products, systems, compliance, and leadership
- Growth — Defined promotion path as the outlet network expands
Perks
A full-time position
Attractive salary package.
Trainings
As per Company policy
Eat & Drink
Tea / Coffee provided.
